Zaun

We hold the lantern.You hold the room.

A reseller program built around the work you actually do. Register a deal in two minutes. See your tier in the open. Help sell the best security today.

3ddealreg SLA
$10Kpreapproved MDF
(plus more!)
12modeal protection
60moincumbency tail
Deal registeredPipeline upReport readyApproved
House rules

A short list of things we refuse to do to our partners.

  1. 01We don’t fight you for renewals.We show you the renewal date 120 days out and stay out of your way.
  2. 02We don’t argue about deal registration.We answer in 3 business days and tell you why if we say no.
  3. 03We don’t gate marketing dollars on calls.We preapprove $10K on day one and pay claims in 30 days.
  4. 04We don’t demote you for one slow quarter.We give you a 60-day cure window and a heads-up call.
Three tiers

Earn your way in. Stay your way in.

Tiers are based on what you actually book, not what you promise. Move up automatically the day you cross the line, and we lock you in for twelve months. Specifics live in your agreement.

Authorized
Foundations
  • 25% base discount off MSRP
  • Sales Foundations training, free
  • Preapproved $10K New Partner MDF
  • 10 NFR seats for your team
Gold
Working partner
  • 30% base discount off MSRP
  • Semi-annual QBR with a real human
  • Unlimited NFR seats
  • Channel manager on speed-dial
Platinum
Embedded
  • 35% base discount off MSRP
  • Quarterly QBR + roadmap reviews
  • Direct line to engineering on L3 escalations
  • Forward Deployed Engineer hours bundled in
How a deal moves

Four steps, no surprises.

  1. Spot a fit

    A customer mentions identity sprawl, alert fatigue, or a SOC they can’t staff. You think Zaun. You log into the portal.

  2. Register the deal

    Two minutes of fields. Sanctions screen runs in the background. We answer in three business days, in writing, with a reason.

  3. Bring it home

    Approved registrations are protected for twelve months. Tier discount auto-applies at PO. We don’t poach. We don’t end-run.

  4. Renew without drama

    We ping you 120 days out. You log a renewal PO. The customer never feels the seam.

Partner voices

Shipped, used, trusted.

I’m impressed by the engineering. Zaun delivers a custom-fit MDR program without adding MSP friction, especially for smaller tenants.
Shane StevensCEO, CinchOps & ex-CTO of NinjaOne
Zaun fits the composable, client-first model we built our practice around. You get serious detection engineering and automated response out of the box, and the integrations plug into whatever a client is already running.
Alex ScheerCo-Founder & Head of Cyber Security, Mantle Group
Trusted in the field
Common questions

Things partners ask before they sign.

Any reseller, MSP, or MSSP serving lean security teams in cloud, identity, or SaaS. We care less about logo size than how well you actually run a deal.
We respond to applications within five business days. Once you’re in, deal registrations come back in three.
An approved registration is good for twelve months. If it expires before close, you can re-register the same opportunity at any time. If we sell direct on a registered deal during the protection window, you get a 15% referral fee on first-year ACV. We don’t end-run our partners.
Trailing-twelve-month booked revenue carries you between Authorized, Gold, and Platinum. Thresholds and discount math live in your agreement (Exhibit C). Once promoted, your tier is locked in for twelve months. One slow quarter doesn’t cost you the badge.
Your first 120 days. The first three approved deals (≥$25K ACV) ship at a 40% override discount in lieu of your tier rate. Land all three inside the window and you earn a $10K Acceleration Bonus plus an automatic Gold promotion with the revenue commit waived for 12 months. One per partner; specifics in Exhibit E.
The $10K preapproved New Partner MDF expires twelve months after your Effective Date. Use it on co-branded events, sponsorships, or customer entertainment (≤$500/attendee). Submit your claim within 60 days of the activity; we pay within 30.
You hold incumbency on every deal you close for 60 months — five years. Lose it only if you give us written non-pursuit notice, you stop engaging on a renewal for 60 days after expiration without curing, or there’s an insolvency event. On loss, there’s a 30-day handover and any in-flight renewal still pays the 15% referral fee.
Zaun is the seller of record and runs L1, L2, and L3 support directly to the end user. You bring deals; we keep the lights on. Security incidents are notified within 72 hours of confirmation, with updates every 24 hours until resolved.
Paid ads, generic webinars, sales enablement, lead-gen campaigns, content production, and reseller-only branded events aren’t MDF-eligible without a written exception. We’d rather fund things customers actually attend.
P.S.

A partnership isn’t a contract.
It’s a habit.

Show up. Tell the truth. Send the deal in early. We’ll do the same. The portal is where the habit lives.